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About This Product


Phenoxyethanol is a popular preservative used widely in cosmetic and personal care products such as moisturizers, sunscreens, shampoos & conditioners, body washes, creams & lotions, soaps, (liquid & bar), shaving creams and deodorants

As a biocide, it is most active against gram-negative bacteria, however, is recommended to be used in combination with other preservatives, as it is considered weak against fungi, yeast and mould.

Caution: Phenoxyethanol is a slow-acting preservative and can take up to 48 hours to become fully effective in a formula. During that time a high-risk formulation may have enough time to overwhelm the product rendering the phenoxyethanol useless.   High-risk formulations are those that have a high water content and that may or may not also contain colours, herbal extracts, biological material (peptides, milk etc),  exfoliant particles, clays and muds.

In high-risk formulations, we recommend blending the phenoxyethanol with a second, faster-acting preservative such as Piroctone Olamine,  Glyceryl Caprylate, Sodium Hydroxymethylglycinate, Potassium Sorbate and Sorbic Acid or an alternative.

Phenoxyethanol is Paraben and formaldehyde-free and is suitable for a wide pH range.


  • Moisturisers and lotions
  • Sunscreens
  • Shampoos & conditioners
  • Body washes, soaps, (liquid & bar)
  • Shaving creams
  • Deodorants


  • Active against gram-negative bacteria
  • Non-formaldehyde-releasing preservative
  • Suitable for a wide pH range
  • Suitable for leave-on and rinse-off products

Shipping Information

Free Shipping for Orders Over $200.00 

We offer free shipping on all orders over $200, shipped within Australia ONLY!  

Due to the nature of some products being classified as Dangerous Goods for shipping purposes, we do not offer express shipping. These products have to be shipped by road and therefore can’t be shipped express or overseas. 

Shipping within Australia 

Wholistic Body Treats (WBT) has accounts with several major freight companies. We will arrange freight depending on the size, weight and Dangerous Good classification of your order. We will ship goods using WBT’s nominated service provider. We are not able to use any customer-provided courier services. 

Estimated Shipping Time 

Due to unforeseen weather events, the estimated shipping time-frames listed below may change without prior notice. We appreciate your patience and understanding during these times. 

Delivery time-frames are based on metro areas. Shipping times may increase outside of these areas. 

Orders containing Dangerous Goods may take longer to deliver as they require Road Transport and additional freight procedures. 

Every order comes with a tracking number that allows you to keep an eye on your delivery.  

 Service   Delivery speed   Coverage 

Parcel Post

Same state: 2-4 business days

 Interstate: 3-7 business days1 


1 While we (Australia Post) endeavour to meet this timetable, the actual delivery speed will depend on where in each state/territory the item is being posted from/to, and the level of congestion in our delivery network at the relevant time. All delivery times are based on the number of business days items take to arrive following the day of posting. 

 Shipping Cost 

Shipping is automatically calculated at the checkout depending on the weight and size of your order. 

You can calculate the estimated freight cost in your shopping cart once your items have been added if you wish to check the cost before continuing through to the checkout. 

Please check your shipping address is correct. Returned orders due to incorrect addresses provided will incur a re-delivery charge to re-ship the order. Please refer to our Returns policy for more information. 

INCI: Phenoxyethanol
Appearance: Clear liquid
Aroma: Mild characteristic odour
CAS NO: 122-99-6
Solubility: Soluble in Oil, Glycerin & Glycol. Partially soluble in Water.
Typical usage level: 0.25 – 1% (maximum)
pH: 7.0 (1% Solution @ 20C°)
Suitable for pH:  Finished products with a pH of up to 12
Note: Use in combination with other preservatives, as it is considered weak against fungi, yeast and mould. Stability testing of your formulation is recommended to establish the finished product’s shelf life.

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